Terms & Conditions

Effective Date: August 26, 2026

Privacy Policy

We Know A Guy Services LLC ("We Know A Guy Services," "we," "our," or "us") respects your privacy and is committed to protecting personal information provided to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request an estimate, schedule services, or communicate with us by phone, email, or text message.

Information We Collect

• Name, mailing or service address, email address, and telephone or mobile number.

• Property, project, appointment, estimate, proposal, invoice, and service information.

• Photos, documents, and communications related to construction, repair, remodeling, maintenance, or other requested services.

• Payment-related or transaction information necessary to process or document services.

• Basic website or device information, when applicable, such as browser type, IP address, and website activity.

How We Use Information

• Respond to questions, estimate requests, and customer service inquiries.

• Schedule and coordinate appointments, projects, repairs, and services.

• Send estimates, proposals, project updates, invoices, payment notices, and other service-related communications.

• Maintain business, accounting, insurance, contractual, and transaction records.

• Improve our services and customer experience and comply with applicable legal or regulatory requirements.

Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. We do not transfer, share, sell, or disclose consumer SMS registration data or opt-in consent data to external organizations for marketing or any other non-essential purpose, even with user consent, except where required by law.” We maintain administrative, technical, and contractual controls to prevent unauthorized sharing or disclosure of user data

SMS/Text Messaging Privacy

If you voluntarily provide your mobile number and consent to receive text messages from We Know A Guy Services LLC, we may use SMS messages for general conversational messaging, customer support, estimates, scheduling, appointment reminders, project updates, service notifications, invoices, payment-related notices, and promotional offers or discounts when applicable. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors supporting message delivery for our own business purposes

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing goods or services.

You may opt out at any time by replying STOP. For assistance, reply HELP or email Office@weknowaguytx.com.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information in our possession. No method of transmission or storage is completely secure. We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal, accounting, insurance, tax, or contractual obligations.

Your Choices

You may contact us to request correction of personal information. You may unsubscribe from SMS messages at any time by replying STOP. For help with SMS communications, reply HELP or contact us by email.

Changes to This Policy

We may update this Privacy Policy periodically. Any revised policy will include an updated effective date.

Contact

If you have questions about this Privacy Policy or SMS communications, contact us at (281) 638-8146, office@weknowaguytx.com , or via our Contact Us page.